FormaTeX

\documentclass{enterprise}

LaTeX infrastructure
built for teams.

Dedicated compilation infrastructure, guaranteed SLAs, SSO, audit logs, and a named engineering contact — everything your security and procurement teams need to say yes.

Custom pricing based on compilation volume — no per-seat fees.

1M+

compilations/month

99.9%

uptime SLA

<500ms

p99 queue start time

1 hour

P1 incident response

01

Talk to sales

Share your expected volume, use case, and compliance requirements. We draft a custom quote and answer all security questionnaires.

02

Sign & configure

Review and sign the MSA, SLA, and DPA. We set up your dedicated queue, SSO integration, and onboard your team.

03

Ship with confidence

Your first compile fires within a week. Dedicated engineering contact is live from day one — no ticketing system.

\section{enterprise-tier}

Beyond the standard plans.

Everything in Max, plus dedicated infrastructure, compliance tooling, and a support structure that matches how serious teams operate.

Infrastructure

Dedicated Priority Queue

Your jobs never compete with other tenants. A reserved worker pool processes your compilations exclusively — no shared queues, no noisy neighbors.

Billing

Custom Volume

From 200K to 10M+ compilations per month. Negotiate volume discounts, pay monthly on invoice, and scale worker capacity on demand.

Support

Dedicated Support

A private Slack connect channel with your engineering team. Named contact, 4-hour response SLA for P2, 1-hour for P1 critical incidents.

Identity

SSO & Team Management

SAML 2.0 and OIDC for single sign-on. Centralized user provisioning, role-based access control, and automated deprovisioning via SCIM.

Compliance

Full Audit Logs

Immutable logs of every API call, key rotation, and access event. Export to your SIEM or compliance system in JSON or CSV.

Privacy

Data Residency

Choose EU (Frankfurt) or US (Virginia) deployment. GDPR DPA included. No compilation content stored — ephemeral by design.

\section*{SLA}

Guaranteed. In writing.

Standard plans are covered by best-effort availability. Enterprise contracts include a signed SLA with financial penalties for breaches.

Metric
Standard
Enterprise
Monthly uptimewith credit penalties
99.5%
99.9%
Queue response time
best-effort
< 500ms p99
P1 incident responsenamed contact
24 hours
1 hour
P2 issue responsebusiness hours
72 hours
4 hours
Incident communication15 min updates
Status page
Direct + status page
Maintenance windows
Ad-hoc
Scheduled + 48h notice

\usepackage{security}

Security your team
can document.

Security questionnaires answered. SOC 2 report, DPA, and pen-test summaries available under NDA for enterprise prospects.

GDPR Ready

DPA available. Ephemeral processing — zero compilation content retained.

SOC 2 Aligned

Controls aligned with SOC 2 Trust Service Criteria. Report available under NDA.

Data Isolation

Dedicated VPC deployment for sensitive workloads. On-premises options discussed during onboarding.

Retention Policies

API logs retained for 90 days by default, configurable to 1 year for compliance.

\begin{enumerate}

Everything in Max,
plus:

A contract that covers your legal, security, and procurement requirements — not just the API access.

Dedicated worker pool (no shared queue)
Custom monthly volume up to 10M+ compilations
Invoice billing with NET-30 payment terms
Signed SLA with financial penalty credits
SSO via SAML 2.0 or OIDC
SCIM provisioning and deprovisioning
Immutable audit logs with SIEM export
Private Slack connect channel
Named engineering contact
GitHub Actions CI/CD integration
Security questionnaire assistance
DPA and GDPR documentation
SOC 2 aligned controls (report under NDA)
Custom rate limits and burst allowances
Data residency selection (EU / US)

\begin{document}

Let's talk volume.

Tell us your expected volume and use case. We'll put together a custom quote, answer security questions, and have you compiling within a week.

support@formatex.io — we respond within one business day

One quick thing

We track anonymous usage — page views, feature usage, compilation events — to understand what works and what doesn't. No ads, no personal data, no third-party sharing.

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